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Cookies Policy

Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Policy which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.

Who we are

This website is operated by Galaxy Connect Limited trading as T2. We are a manufacturer and distributor of electronic- cigarettes, e-liquids and accessories and for more information see T2 Vape.

Our website

This cookie policy relates to your use of our website.

Cookies

A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or another electronic device) when you use our website. We use cookies on our website. These help us:

  • recognise you and your device and store some information about your preferences or past
    actions
  • understand what you use and like about the website
  • understand what you do not use and do not like about the website
  • provide a more enjoyable, customises service and experience
  • develop and deliver better products and services tailored to the interests and needs of our customers
  • we may monitor how many times you visit the website, which pages you go to, traffic data, location data; and
  • the originating domain name of your internet service provider.

This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.

For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org
or www.allaboutcookies.org.

Consent to use cookies and changing settings

We will ask for your permission (Consent) to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested (e.g. to enable you to put items in your shopping basket and use our check-out process). You can withdraw any consent to the use of cookies or manage any other cookie preferences by opting out of certain cookies. You have choices on how we use cookies. Please note that if you
limit the ability of how we set cookies, you may worsen your overall user experience, since it may no longer be personalised to you. It may also stop you from saving customised settings like login information.

Our use of cookies

The table below provides more information about the cookies we use and why:

PHP Server default cookie

PHPSESSID

Server default cookies are known as “sessions”. The website in this case stores a single cookie on the browser containing a unique Session Identifier. The session Identifier is used to match the request with the data stored on the server. This cookie is used to store data such as: authentication data, user preferences, and the content of a cart in an e-commerce website.

This cookie collects information in an anonymous form.

Session cookies: These allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

Essential (we will therefore not request your consent before placing this cookie).

Age Verification

T2VapeAge

This is an age verification service provided by Age Checked which uses cookies to prove someone is over 18, Whether or not a customer has been verified is then stored on our site so that each customer will only have to be verified once.

This cookie collects information in an anonymous form unless the information provided during checkout is not sufficient to verify age, further data is then requested for the purposes of verifying age but this data is not stored.

Session cookies: These allow our website to link your actions during a particular browser session. These expire each time you close your browser and do not remain on your device afterwards.

Persistent cookies: These are stored on your device in between browser sessions. These allow your preferences or actions across our website to be remembered. These will remain in your device until after 24 hours of inactivity or
you delete them from your cache.

Essential (we will therefore not request your consent before placing this cookie).

How to turn off all cookies and the consequences of doing so

If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.

For further information about cookies and how to disable them please go to the guidance on cookies published by the UK Information Commissioner’s Office, www.aboutcookies.org or www.allaboutcookies.org.

How to contact us

We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this cookie policy. If you have any questions about this Cookie Policy, please contact the DPO using the details set out below.
Full name of legal entity: Galaxy Connect Limited
Email address: gdpr@galaxyconnect.co.uk
Postal address: Galaxy Connect Limited, Unit 7, Apollo Park, Apollo Lichfield Rd Industrial Estate, Tamworth, B79 7TA
Telephone number: 01827 307 777

Changes to this policy

We may need to make changes to this Cookie Policy periodically, for example, as the result of government regulation, new technologies, or other developments in privacy laws. You can see the most up-to-date Cookie Policy by checking our website.

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Delivery Time

Orders placed before 15:30 (Monday-Friday): We aim to dispatch on the same day. For orders outside of these days and time, your order will be dispatched the next working day.

Free Delivery Service: We use Royal Mail 2nd Class Signed Delivery for all UK deliveries. You can expect delivery of your order within 3-5 working days but this can be longer at exceptionally busy or particular times.

PREMIUM: An estimated delivery time is within 24-48 hours as we use an express courier service. Scottish Highlands and Northern Ireland takes two working days.

Holiday period delivery: We greatly value your support and appreciate your understanding during this festive season. Please take note that due to increased demand and potential courier delays, your order might take a bit longer than usual to reach you. Should you have any questions or require further assistance regarding your order at any stage, we’re more than ready to help. Please don’t hesitate to contact us via email at info@t2-vape.com. Our dedicated customer support team will attend to your queries promptly.

Please note: For all orders types, there is no dispatch or deliveries at weekends or on bank holidays.